With over 25 years of experience, Victoria Rent a Car provides first class service at Spain's major airports. Car rental service includes transparent rates without hidden costs.
Why Victoria Rent a Car?
Over 25 years experience providing first class service.
Know why over 25.000 clients per year can not be mistaken with their car rental:
* Open 365 days a year, 7 days a week including 24h airport service.
* All inclusive prices with no hidden costs.
* V.A.T. and all local and airports taxes included in the price.
* Brand new cars fully revised.
* Wide range of vehicles, including vans, automatic transmission and cabriolets.
* Unlimited mileage for all type of vehicles.
* Additional drivers free (except Barcelona and Madrid).
* No intermediaries (Costa Blanca, Barcelona, Madrid, Valencia and Murcia regions).
* No cancellation fees.
* 24h on road assistance.
* Exclusive world wide car rental service.
* Professional customer service in spanish, english, german, dutch and french.
* Over 25 years experience provinding first car rental service.
Victoria Rent A Car Rental Terms for travel between 01-Jan-2011 and 31-Dec-2011
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Victoria Rent A Car Insurance
MADRID LOCATIONS: Madrid - Barajas Airport
Insurance
(included)
Fully Comprehensive Insurance with NO Excess Liability, Third Party, Collision Damage Waver,
Theft Waver, Fire and On road breakdown assistance.
(not included)
Flat tyres, damages on tyres, wheels, window glasses, underneath and inside parts of the vehicle, damages caused to third parties or to the vehicle because of negligence or reckless driving, improper refuelling, loss or damage of the car keys, vehicle robbery when ignition key is on, burns, spots or damages inside the vehicle, personal objects left in the vehicle, any other additional cost due to breakdown of the vehicle in no fortuitous means: towing services, transports, allowances, telephone calls or other rental vehicle, damages or situations caused by driving
under alcohol and/or drug effects.
For the cars group-F1 and group-H1, there is always an Excess Insurance Surcharge of up to 500€ for the event of any damage.
Super Insurance
EUR20.00 - Cost per rental, this insurance covers flat tyres, damages on wheels and tyres or underneath parts, inside parts and window glasses. For car groups: AA, A, B, BB, C, CC, D, E, B1 & C1.
EUR40.00 - Cost per rental, this insurance covers flat tyres, damages on wheels and tyres or underneath parts, inside parts and window glasses. For car groups: F, G, FR, D1, F1, H, H1, H2 and K.
PAI (included)
Personal Assistance Insurance - only for authorised drivers and authorised passengers.
BARCELONA LOCATIONS: Barcelona - El Prat Airport and El Prat de Llobregat Office
Insurance
(included)
Fully comprehensive insurance with NO excess liability, third party, collision damage waver, theft waver, fire and on- road breakdown assistance.
(not included)
Flat tyres, damages on tyres, wheels, window glasses, underneath and inside parts of the vehicle, damages caused to third parties or to the vehicle because of negligence or reckless driving, improper refuelling, loss or damage of the car keys, vehicle robbery when ignition key is on, burns, spots or damages inside the vehicle, personal objects left in the vehicle, any other additional cost due to breakdown of the vehicle in no fortuitous means: towing services, transports, allowances, telephone calls or other rental vehicle, damages or situations caused by driving
under alcohol and/or drug effects.
Super Insurance
EUR20.00 - cost per rental, this insurance covers flat tyres, damages on wheels and tyres or underneath parts, inside parts and window glasses. For car groups: AA, A, B, BB, C, CC, D, E, B1 & C1.
EUR40.00 - For car groups: F, G, FR, D1, F1, H, H1, H2 and K
PAI (included)
Personal Assistance Insurance, only for authorised drivers and authorised passengers.
COSTA BLANCA LOCATIONS: Alicante Airport, Valencia Airport, Murcia Airport and Calpe Head Office.
Insurance
(included)
Fully comprehensive insurance with NO excess liability, third party, collision damage waiver, theft waiver, fire and on-road breakdown assistance.
(not included)
Flat tyres, damages on tyres, wheels, window glasses, underneath and inside parts of the vehicle, damages caused to third parties or to the vehicle because of negligence or reckless driving, improper refuelling, loss or damage of the car keys, vehicle robbery when ignition key is on, burns, spots or damages inside the vehicle, personal objects left in the vehicle, any other additional
cost due to breakdown of the vehicle in no fortuitous means: Towing services, Transports,
Allowances, Telephone calls, Or other rental vehicle, Damages or situations caused by driving
under alcohol and/or drug effects.
Super Insurance
EUR20.00 - cost per rental, this insurance covers flat tyres, damages on wheels and tyres or underneath parts, inside parts and window glasses. For cars groups: AA, A, B, BB, C, CC, D, E, B1 & C1.
EUR40.00 - For car groups: F, G, FR, D1, F1, H, H1, H2 and K
PAI (included)
Personal Assistance Insurance, only for authorised drivers and authorised passengers.
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